Skip to primary navigation Skip to content Skip to footer

Privacy Policy

MEASURES AND POLICIES FOR REGULATORY COMPLIANCE

PRIVACY POLICY OF http://alicanteaventura.com

COMPANY NAME ALICANTE AVENTURA EXPERIENCE SL
TAX ID (NIF) B10742914
DOMAIN http://alicanteaventura.com
POSTAL ADDRESS AV/ PAIS VALENCIA, 8, 03570 VILA JOIOSA, LA (ALICANTE)
EMAIL ADDRESS [email protected]
PHONE NUMBERS 622197848
REGISTRATION Nº / ADDITIONAL DATA

Data Protection

In accordance with current and applicable regulations on the protection of personal data, we inform you that your data will be incorporated into the processing system owned by ALICANTE AVENTURA EXPERIENCE SL, with Tax ID B10742914 and registered address at AV/ PAIS VALENCIA, 8, 03570 VILA JOIOSA, LA (ALICANTE). Below, we provide information about the processing activities carried out.

PROCESSING ACTIVITIES

Management of online reservations

  • Purpose: Registration and management of online reservations.
  • Retention period: For the time strictly necessary to fulfil the purpose indicated above.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Full name, ID number, postal address, email address, economic or insurance data.
  • Disclosures: Your data will be disclosed, when necessary, to the Tax Agency, Banks and Financial Institutions, Law Enforcement Agencies, and competent authorities for the purpose of complying with administrative and legal obligations. The legal basis for this disclosure is compliance with a law.

Management of online service contracting

  • Purpose: Collection, registration, and processing of user data for the proper provision of the service.
  • Retention period: Copies of documents will be kept until the actions to claim possible liabilities expire.
  • Legal basis: The performance of a contract.
  • Type of data:
    • Basic data: Full name, ID number, email address, economic or insurance data.
  • Disclosures: Your data will be disclosed, when necessary, to public bodies and/or public administrations with jurisdiction in the matter, in order to comply with applicable legal obligations. The legal basis for this disclosure is compliance with a law.

Commercial actions / Web form

  • Purpose: Collection, registration, and processing of data for responding to your queries and/or requests, as well as for advertising and commercial prospecting purposes.
  • Retention period: While the granted consent remains valid, unless legal obligation applies.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Full name, email address.

User registration

  • Purpose: Collection, registration, and processing of data necessary for user account creation.
  • Retention period: While the granted consent remains valid, unless legal obligation applies.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Full name, phone number, ID number, postal address, email address.

Website user management

  • Purpose: Collection, registration, and processing of user data.
  • Retention period: While the granted consent remains valid, unless legal obligation applies.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Full name, email address.

Cookie installation

  • Purpose: Management and installation of cookies.
  • Retention period: While the granted consent remains valid.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Email address, IP address.

Web form management

  • Purpose: Handling your queries and/or requests.
  • Retention period: While the granted consent remains valid.
  • Legal basis: The consent of the data subject.
  • Type of data:
    • Basic data: Full name, email address, IP address.

Rights of the Data Subjects

ALICANTE AVENTURA EXPERIENCE SL informs users that they may exercise their rights of access, rectification, restriction, erasure, portability, objection to processing of their personal data, the right not to be subject to automated decisions including profiling, and the right to withdraw their consent.

Explanation of rights:

  • Right of Access: The right to obtain confirmation on whether your data is being processed, and if so, the specific personal data being processed and the legally required information (purposes, legal basis, recipients, retention periods, origin, etc.).
  • Right of Rectification: The right to modify inaccurate or incomplete data.
  • Right to Restriction of Processing: The right to restrict processing activities in certain circumstances.
  • Right of Erasure: The right to delete your personal data, except in cases established by the GDPR.
  • Right to Data Portability: The right to receive your data in a structured, commonly used, and machine-readable format, and to transmit them to another controller.
  • Right of Objection: The right to object to the processing of your data when based on legitimate interest, public interest, or direct marketing.
  • Right not to be subject to automated decisions, including profiling: When processing is not necessary for a contract nor based on consent.
  • Right to withdraw consent: You may withdraw consent at any time without affecting the legality of processing prior to withdrawal.

To exercise these rights, follow these instructions:

Submit a written request to:
AV/ PAIS VALENCIA, 8, 03570 VILA JOIOSA, LA (ALICANTE)
(Attn: ALICANTE AVENTURA EXPERIENCE SL)
or via email to: [email protected]

The request must include:

  • Clear identification of the data subject. If necessary, additional information may be requested to confirm identity.
  • If sent by a legal or voluntary representative, they must provide proof of representation and express authorization.
  • Clear indication of the right(s) being exercised.
  • Postal or electronic address for notifications.
  • Any supporting documents, when necessary.
  • Use of a method that allows proof of submission and receipt.

You may also file a complaint with the Spanish Data Protection Agency (AEPD) if you believe your rights have been violated.

ALICANTE AVENTURA EXPERIENCE SL undertakes to adopt the necessary technical and organizational measures appropriate to the level of risk associated with the processing activities, ensuring integrity, confidentiality, and availability of the data.

Last update: April 26, 2024

Principles relating to processing

ALICANTE AVENTURA EXPERIENCE SL shall ensure that personal data collected through the website are processed according to the following principles:

  • Lawfulness, fairness, and transparency.
  • Purpose limitation.
  • Data minimization.
  • Accuracy.
  • Storage limitation.
  • Integrity and confidentiality.
  • Proactive accountability.

Lawfulness of Processing

Processing will be lawful only if at least one of the following applies:

  • The data subject has given consent for one or more specific purposes.
  • Processing is necessary for the performance of a contract.
  • Processing is necessary for compliance with a legal obligation.
  • Processing is necessary to protect vital interests.
  • Processing is necessary for public interest tasks.
  • Processing is necessary for legitimate interests pursued by the controller or a third party.

If processing is based on consent, the controller must be able to demonstrate that consent was given.

Consent must be clear, distinguishable from other matters, and written in clear and simple language.
Consent may be withdrawn at any time.

Duty to Inform (Articles 13 & 14 GDPR)

ALICANTE AVENTURA EXPERIENCE SL must include in all data collection forms the required information to comply with Articles 13 and 14 of the GDPR.

Information must be provided using clear, simple, concise, transparent, and easily accessible language.
Information may be provided through a layered approach:

First Layer (Basic Information):

Displayed at the moment of data collection, concisely.

Second Layer (Additional Information):

Detailed and complete information, provided in an appropriate medium (paper or electronic format).