Cookies Policy

Company Name: Alicante Aventura Experience S.L
Address: Avenida Pais Valencia nº 8, 03570, Villajoyosa
CIF | NIF: B10742914
Telephone: +34622197848
Email: info@alicanteaventura.com

This information is provided in compliance with the provisions of Article 10 of Law 34/2002 of Services of the Information Society and Electronic Commerce.

You can contact us at Avenida Pais Valencia nº 8, 03570, Villajoyosa or via the contact form on our website.

We understand that technology is at people’s disposal and that is why we try to respond to queries as quickly as possible.

We are a team of professionals who are passionate about our work so, depending on the project, we will assign different professionals depending on their experience and availability.

Cookies and other similar technologies are tools used by web servers to store and retrieve information about their visitors, as well as to provide a correct functioning of the site.

The use of these devices allows the web server to remember certain data concerning the user, such as their preferences for viewing the pages of that server, name and password, most visited pages, etc.

Types of Cookies

Depending on the Purpose

• Technical and Functional Cookies: These are those that allow the user to browse through a website, platform or application and use the different options or services that exist on it.
• Analytical Cookies: These cookies allow the party responsible for them to monitor and analyse the behaviour of the users of the websites to which they are linked. The information collected through this type of cookies is used to measure the activity of the websites, application or platform and for the elaboration of browsing profiles of the users of these sites, applications and platforms, in order to introduce improvements based on the analysis of the usage data of the users of the service.
• Marketing or Advertising Cookies: These are cookies that collect information on personal choices and user preferences.
• Social Network Cookies: These are those that offer the possibility of connecting to social networks and sharing content with us and other users of the networks and obtaining information about the use you make of our social network accounts.

According to Ownership

• First-party Cookies: These are those that are sent to the user’s terminal equipment from a computer or domain managed by the publisher itself and from which the service requested by the user is provided.
• Third-party Cookies: These are those that are sent to the user’s terminal equipment from a computer or domain that is not managed by the editor, but by another entity that processes the data obtained through the cookies.

According to the Conservation Period

• Session Cookies: These are a type of cookies designed to collect and store data while the user accesses a website.
• Persistent Cookies: These are a type of cookie in which the data continues to be stored in the terminal and can be accessed and processed for a period defined by the party responsible for the cookie, which can range from a few minutes to several years.

What Cookies We Use

This website uses mostly technical cookies. We also use analytical cookies to obtain statistics on visits to the website or the viewing of videos. Our intention is not to collect personal data or to carry out remarketing actions. A cookie is not a biscuit, it is a file that is inserted into your computer for multiple purposes. Therefore, there are many types of cookies. Our cookies only make browsing easier for you and measure visits to the site. Legislation obliges us to inform you of their use so that you can deactivate them from your browser and delete them from your computer at any time.

Deleting cookies from your computer is simple: just go to the “Tools” option, then “Internet options” where, in the “temporary files” section, you can delete cookies. You can also deactivate cookies in the different browsers. However, when you start browsing we will give you the option to disable them.

The cookies we use are basically:

• Browsing cookies that will make browsing more agile.
• Google Analytics cookies that will allow us to obtain statistics on visits to the website and make decisions to improve the website and its contents. These statistics are always anonymous.

Revocation of Consent to Install Cookies

How to delete cookies from your browser:

Chrome

1. Select the Tools icon.
2. Click on Settings.
3. Click Show Advanced Options.
4. In the Privacy section, click on Content Settings.
5. Delete cookies, click on All Cookies and Site Data.
6. Do not allow cookies to be stored.
7. Click on Delete Browsing Data (clear the cache).
8. Close and restart the browser.

For more information about Chrome click here: http://support.google.com/chrome/answer/95647?hl=.

Internet Explorer Version 11

1. Select Tools | Internet Options.
2. Click on the General tab.
3. In the Browsing History section, click Delete Browsing History on exit.
4. Select Delete Files.
5. Select Delete Cookies.
6. Click Delete.
7. Click OK.
8. Close and restart the browser.

For more information about Internet Explorer click here: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc.

Firefox Version 65.0.1

1. Select Firefox | History | Clear Recent History.
2. Next to Details, click on the down arrow.
3. Select the following checkboxes: Cookies, Cache, Active Logins, and Logins.
4. Using the Time Interval To Clear drop-down menu, select All.
5. Click Clear Now.
6. Close and restart your browser.

You can accept or reject cookies individually in Firefox Preferences, in the History section available under Tools > Options > Privacy. For more information about Mozilla Firefox click here: https://www.mozilla.org/en-US/privacy/websites/#cookies.

Safari Version 5.1

1. Select the Safari/Edit | Reset Safari icon.
2. Select the following checkboxes: Clear History and Delete All Website Data.
3. Click Reset.
4. Close and restart the browser.

For more information about Safari click here: https://support.apple.com/en-us/guide/safari/sfri11471/mac.

Opera

Options > Advanced > Cookies. The cookie options control how Opera handles cookies and therefore their acceptance or rejection.

For more information on Opera click here: https://help.opera.com/en/latest/security-and-privacy/#clearBrowsingData.

Other Browsers

Consult the documentation of the browser you have installed.

Alicante Aventura Experience S.L. is a registered trademark.

Intellectual property is important because it is the result of the effort and talent (more or less) of people. We have written the texts with care, chosen the photographs and paid for them.

For this reason, all the contents of this website are protected by copyright, being original to the firm and its professionals or authorised by their authors.

Any use without the consent of the owner is prohibited. Likewise, any use, total or partial reproduction, communication or transformation of the contents of this website, including images, brands, photographs, graphics, texts, designs and any other content included in the same is prohibited.

This is a corporate website. Browsing it implies that the user undertakes to use the contents of the website in a diligent, correct and lawful manner. We are not responsible for any misuse that may be made of our website and its contents. We use our best efforts to update our website and apply the necessary security measures.

The relations established between the user and the owner of the web page will be governed by the current regulations about the applicable legislation and the competent jurisdiction. However, for the cases in which the regulations allow the possibility of the parties to voluntarily submit to a jurisdiction, Alicante Aventura Experience S.L. and the user, with express waiver of any other jurisdiction that may correspond to them, will submit to the corresponding Courts and Tribunals.

In any case, the rules of the Spanish legal system will be applicable.

Alicante Aventura Experience S.L. is responsible for the treatment of your data. We process the data of our clients and contacts in strict compliance with the Law. We are bound by professional secrecy and the duty of confidentiality. The legislation obliges us to inform about what we are going to do with the data and to do it in a clear and transparent way.

We comply with the European Union’s General Data Protection Regulation 2016/679 (GDPR) and with Organic Law 3/2018 of 5 December on the Protection of Personal Data and the Guarantee of Digital Rights (LOPDGDD).

We apply the necessary security measures to prevent the alteration, loss, processing or unauthorised access to personal data, taking into account the state of technology at all times. However, the user must be aware that security measures on the Internet are not impregnable. We respect the wishes of our contacts in the processing of their information.

You are responsible for the accuracy of the information you provide us with and for keeping it up to date. You will also be responsible for any damage or loss that may arise as a result of the data provided being false, inaccurate or out of date.

Purpose

On this website we only have a contact form in which the data will only be used to answer the corresponding query.

With respect to our customers and contacts, the data will only be used to provide our services and inform of news and other content related to our specialty that may be of interest to our customers and contacts as provided in Article 21.2 of the LSSI.

Legitimation for the Processing of Personal Data

In the forms, we will always obtain consent in accordance with the Law and we will not use said personal data for any other purpose.

The processing of the data of our customers and suppliers is based on the execution of the contractual relationship that binds us.

Retention Periods

The data of the enquiries and contacts that we receive through the website will be kept for a maximum period of six months, as they will only be used to answer the enquiry.

If we receive any CVs we will treat them with care and store them for a maximum of one year.

If we collect data for sending newsletters, we will keep the data as long as the user does not express his/her refusal to receive them.

And for our customers and suppliers, we will store the data for as long as the business relationship is maintained and thereafter for as long as is necessary to comply with our legal obligations.

Addressees

We will not communicate personal data to third parties with the exception of compliance with the legal obligations linked to our provision of services (administrative, fiscal and tax, judicial obligations, etc.). Therefore, the recipients are public administrations, courts and official bodies to whom we have to communicate your data in compliance with the aforementioned obligations, as well as financial institutions for the payment of suppliers and collaborators.

We work with third party providers who provide us with hosting services, IT tools or who provide us with consultancy services etc. and we have ensured that they all comply with data protection regulations as set out in their service agreements. Some may be in the United States but we have ensured that they have signed up to the Standard Contractual Clauses (SCCs) or are in one of the compliance situations expressly set out in the GDPR.

Apart from the aforementioned cases, we will not transfer data to third parties under any circumstances.

Users’ Rights and Contact for Any Question Related to Their Personal Data

Users may exercise their right to access, modify or delete their data by contacting us, as well as exercising their rights of opposition, limitation and portability.

Complaints

The legislation also obliges us to inform you of your rights as a citizen if we do not comply with the Law. The Spanish Data Protection Agency accepts complaints from individuals who consider that their data protection rights have been infringed. You can find more information at www.agpd.es. However, we are scrupulous with the Law and any incident can be resolved. Please contact us.

Additional Notes

Neither this website nor its legal representatives are responsible for the content or the veracity of the privacy policies of the third parties mentioned in this cookie policy. Web browsers are the tools responsible for storing cookies and this is the place where you should exercise your right to delete or deactivate them. Neither this website nor its legal representatives can guarantee the correct or incorrect handling of cookies by the aforementioned browsers. In some cases it is necessary to install cookies so that the browser does not forget your decision not to accept them. In the case of Google Analytics cookies, this company stores cookies on servers located in the United States and undertakes not to share it with third parties, except in cases where it is necessary for the operation of the system or where the law requires it to do so. According to Google, it does not store your IP address. Google Inc. is a company that adheres to the Safe Harbour Agreement which guarantees that all data transferred will be treated with a level of protection in accordance with European regulations. If you would like information on how Google uses cookies, please follow this link.